This Shipping Policy explains how MISHAPA INDIA processes, ships and delivers orders placed on our website.

1. Business Information

Business Name: MISHAPA INDIA
Contact Person: Milan Patel
Address: 26, Meldi Estate, Gota, Ahmedabad – 382481, Gujarat, India
Email: hello@mishapaindia.com
Phone/WhatsApp: +91 7698076280

2. Order Processing Time

All orders are processed after successful payment confirmation.

Processing Time: 1 – 3 Business Days
(Excluding Sundays & Public Holidays)

Orders placed after 6:00 PM will be processed next working day.

During sales or festive seasons, processing time may extend up to 4–5 working days.

3. Shipping Time (Estimated Delivery)

LocationDelivery Time
Ahmedabad / Gujarat2 – 4 Business Days
Metro Cities3 – 6 Business Days
Rest of India4 – 8 Business Days
Remote Areas5 – 10 Business Days

Delivery time is estimated and not guaranteed.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Weight/size of product
  • Ongoing shipping offers (if applicable)

We may provide free shipping on selected products or promotions.

5. Courier Partners

We ship through trusted courier partners such as:

  • Delhivery
  • DTDC
  • Bluedart
  • India Post
  • Other logistics providers

Courier partner is selected based on serviceability of your location.

6. Order Tracking

Once your order is shipped, tracking details will be shared via:

  • SMS
  • WhatsApp
  • Email

Tracking may take up to 24 hours to activate.

7. Delivery Attempts

Courier will attempt delivery 2–3 times.

If customer is unavailable:

  • Order may be returned to us
  • Re-shipping charges will apply

Please ensure phone number and address are correct.

8. Delayed Delivery

Delivery may be delayed due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Strikes
  • Remote locations
  • Courier operational issues
  • Festivals or high order volume

We are not liable for delays once order is handed to courier.

9. Damaged Package During Transit

If package appears damaged:

👉 Do NOT accept delivery
👉 Record video/photo and inform us immediately

Claims without unboxing video may not be accepted.

10. Incorrect Address

If wrong or incomplete address is provided:

  • Order may be cancelled
  • Re-shipping charges applicable
  • Refund will deduct shipping & handling charges

11. International Shipping

Currently, we ship only within India unless otherwise specified.

12. Contact for Shipping Queries

📧 hello@mishapaindia.com
📞 +91 7698076280 (WhatsApp Preferred)