{"id":3,"date":"2026-02-13T14:47:35","date_gmt":"2026-02-13T14:47:35","guid":{"rendered":"https:\/\/mishapaindia.com\/?page_id=3"},"modified":"2026-02-14T09:41:47","modified_gmt":"2026-02-14T09:41:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mishapaindia.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>MISHAPA INDIA (\u201cCompany\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, process, share and safeguard your information when you visit our website, place an order, contact us, or interact with our services.<\/p>\n\n\n\n<p>By using our website, you agree to the terms of this Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Business Information<\/h2>\n\n\n\n<p><strong>Business Name:<\/strong> MISHAPA INDIA<br><strong>Owner\/Authorized Person:<\/strong> Milan Patel<br><strong>Registered Address:<\/strong> 26, Meldi Estate, Gota, Ahmedabad \u2013 382481, Gujarat, India<br><strong>Email:<\/strong> <a>hello@mishapaindia.com<\/a><br><strong>Phone \/ WhatsApp:<\/strong> +91 7698076280<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Scope of This Policy<\/h2>\n\n\n\n<p>This Privacy Policy applies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visitors of our website<\/li>\n\n\n\n<li>Customers purchasing products<\/li>\n\n\n\n<li>Users contacting via WhatsApp, phone, forms, or email<\/li>\n\n\n\n<li>Marketing subscribers<\/li>\n\n\n\n<li>Anyone interacting with our digital platforms<\/li>\n<\/ul>\n\n\n\n<p>This policy covers online interactions only and does not apply to offline third-party services not controlled by us.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Information We Collect<\/h2>\n\n\n\n<p>We collect information in three ways:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">A. Information You Provide Directly<\/h3>\n\n\n\n<p>When you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create an account<\/li>\n\n\n\n<li>Place an order<\/li>\n\n\n\n<li>Contact us<\/li>\n\n\n\n<li>Subscribe to newsletter<\/li>\n\n\n\n<li>Fill a form<\/li>\n\n\n\n<li>Send WhatsApp messages<\/li>\n<\/ul>\n\n\n\n<p>We may collect:<\/p>\n\n\n\n<p><strong>Identity Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full Name<\/li>\n\n\n\n<li>Username<\/li>\n<\/ul>\n\n\n\n<p><strong>Contact Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone number<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Shipping &amp; billing address<\/li>\n\n\n\n<li>City, State, PIN Code<\/li>\n<\/ul>\n\n\n\n<p><strong>Order Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product details<\/li>\n\n\n\n<li>Order history<\/li>\n\n\n\n<li>Preferences<\/li>\n<\/ul>\n\n\n\n<p><strong>Communication Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Messages, chats, emails, call records<\/li>\n\n\n\n<li>Feedback &amp; reviews<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">B. Payment Information<\/h3>\n\n\n\n<p>We do NOT store your debit\/credit card details.<\/p>\n\n\n\n<p>Payments are securely processed via RBI-approved payment gateways.<br>We may receive limited information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transaction ID<\/li>\n\n\n\n<li>Payment status<\/li>\n\n\n\n<li>Payment method type (UPI\/Card\/Netbanking)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">C. Automatically Collected Information<\/h3>\n\n\n\n<p>When you browse our website, we automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP Address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device type<\/li>\n\n\n\n<li>Operating system<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Time spent on website<\/li>\n\n\n\n<li>Click behavior<\/li>\n\n\n\n<li>Referral source<\/li>\n\n\n\n<li>Approximate location (city\/country)<\/li>\n<\/ul>\n\n\n\n<p>This data helps improve security and performance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cookies &amp; Tracking Technologies<\/h2>\n\n\n\n<p>We use cookies and similar technologies for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login session management<\/li>\n\n\n\n<li>Cart storage<\/li>\n\n\n\n<li>Website analytics<\/li>\n\n\n\n<li>Personalised experience<\/li>\n\n\n\n<li>Advertisement measurement<\/li>\n<\/ul>\n\n\n\n<p>You may disable cookies from browser settings, but some features may not function properly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. How We Use Your Information<\/h2>\n\n\n\n<p>We use your personal data for lawful business purposes:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Order Processing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm orders<\/li>\n\n\n\n<li>Deliver products<\/li>\n\n\n\n<li>Provide invoice<\/li>\n\n\n\n<li>Update order status<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Support<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to queries<\/li>\n\n\n\n<li>Resolve complaints<\/li>\n\n\n\n<li>Process returns &amp; refunds<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Communication<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transaction updates<\/li>\n\n\n\n<li>Delivery notifications<\/li>\n\n\n\n<li>Account alerts<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Marketing (With Consent)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers &amp; discounts<\/li>\n\n\n\n<li>New product updates<\/li>\n\n\n\n<li>Promotional campaigns<\/li>\n<\/ul>\n\n\n\n<p>You can opt-out anytime.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security &amp; Fraud Prevention<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Detect suspicious transactions<\/li>\n\n\n\n<li>Prevent abuse<\/li>\n\n\n\n<li>Protect customers<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Legal Compliance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tax invoicing<\/li>\n\n\n\n<li>Regulatory requirements<\/li>\n\n\n\n<li>Dispute handling<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Legal Basis for Processing<\/h2>\n\n\n\n<p>We process personal data based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your consent<\/li>\n\n\n\n<li>Contractual necessity (order fulfilment)<\/li>\n\n\n\n<li>Legal obligation (tax laws)<\/li>\n\n\n\n<li>Legitimate business interest (security &amp; service improvement)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Sharing of Information<\/h2>\n\n\n\n<p>We <strong>never sell your personal data<\/strong>.<\/p>\n\n\n\n<p>We share information only with trusted third parties:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service Providers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier &amp; logistics partners<\/li>\n\n\n\n<li>Payment gateways<\/li>\n\n\n\n<li>SMS \/ Email service providers<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Legal Authorities<\/h3>\n\n\n\n<p>We may disclose data if required by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Law enforcement<\/li>\n\n\n\n<li>Court orders<\/li>\n\n\n\n<li>Government authorities<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Storage &amp; Retention<\/h2>\n\n\n\n<p>We retain your personal data only as long as necessary:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Data Type<\/th><th>Retention Period<\/th><\/tr><\/thead><tbody><tr><td>Orders &amp; invoices<\/td><td>8 years (tax compliance)<\/td><\/tr><tr><td>Support communication<\/td><td>24 months<\/td><\/tr><tr><td>Account data<\/td><td>Until deletion request<\/td><\/tr><tr><td>Marketing data<\/td><td>Until unsubscribe<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>After expiry, data is securely deleted or anonymized.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Security<\/h2>\n\n\n\n<p>We implement industry-standard protections:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL encrypted website<\/li>\n\n\n\n<li>Secure hosting environment<\/li>\n\n\n\n<li>Restricted staff access<\/li>\n\n\n\n<li>Firewall protection<\/li>\n\n\n\n<li>Malware monitoring<\/li>\n<\/ul>\n\n\n\n<p>However, no internet transmission is 100% secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Rights<\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Correct inaccurate information<\/li>\n\n\n\n<li>Request deletion<\/li>\n\n\n\n<li>Withdraw consent<\/li>\n\n\n\n<li>Opt-out of marketing<\/li>\n\n\n\n<li>Request data portability (where applicable)<\/li>\n<\/ul>\n\n\n\n<p>To exercise rights contact: <strong><a>hello@mishapaindia.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MISHAPA INDIA (\u201cCompany\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mishapaindia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":1,"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":29097,"href":"https:\/\/mishapaindia.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/29097"}],"wp:attachment":[{"href":"https:\/\/mishapaindia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}